Eligible Returns At Verjet Inc
We stand behind our products with Return Periods determined by our Verjet Vendors. If, for any reason, you are not satisfied with your purchase, you can return any item that is Eligible for Return. An eligible item is without custom engraving, is in its original condition, and is shipped to the Vendor within the Vendor’s Return Period. The return period begins at the date of delivery. A Retailer can receive a full refund on products that are Eligible for Return.
Verjet will not accept returns for any of the following:
You may request to cancel an order anytime before the order has shipped. Cancellation requests must be submitted via your Retailer Account.
If you, a Retailer, receive a product that is not in good condition, damaged, or the shipment is missing products, you are responsible for initiating a return or contacting Verjet within the Vendor’s return period. You agree that if you do not report the issue or initiate a return, the product will be deemed delivered and in good condition. You agree to provide any requested information, such as accurate photographs and videos of all damaged items. If you interact with a Vendor off of Verjet’s Marketplace platform, you agree that Verjet will not be responsible for consequent activities resulting from the interaction or associated with the order. Verjet reserves the right to accept or reject any issue filed by a Retailer in its sole discretion. Additionally, Verjet may charge a Retailer’s on-file payment method, including if Verjet speculates fraudulent activity. Any decision Verjet makes whether to accept a damaged or missing claim is final.